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Privacy Policy

Last updated: April 1, 2025

Introduction

Welcome to PandaConvert.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you use our file conversion services and tell you about your privacy rights.

Information We Collect

Information you provide to us:

  • Account information (email address, username)
  • Files you upload for conversion (images, audio, video)
  • Conversion preferences and settings
  • Payment information (if applicable)
  • Communications with us

Information automatically collected:

  • Usage data and service analytics
  • Device information
  • Browser and technical specifications
  • IP address
  • Performance metrics related to file processing

How We Use Your Information

We use your information to:

  • Process and convert your files (images, audio, video)
  • Provide browser-based file conversion services
  • Improve our conversion quality and performance
  • Maintain and enhance our services
  • Communicate with you about your conversions
  • Ensure security and prevent abuse
  • Comply with legal obligations

Data Processing and Storage

  • Image conversions are processed entirely in your browser
  • Audio and video conversions use FFmpeg WebAssembly in your browser
  • No files are uploaded to our servers for conversion
  • Usage analytics are processed through secure connections
  • All data transmission is encrypted

Data Sharing and Disclosure

We may share your information with:

  • Cloud infrastructure providers for website hosting
  • Payment processors for handling transactions
  • Legal authorities when required
  • Service providers who assist in operating our platform

Data Security

We implement industry-standard security measures to protect your content and personal information, including:

  • Local browser-based file processing
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

File Processing and Privacy

  • You retain all rights to your files
  • Files are processed locally in your browser
  • No files are stored on our servers
  • We do not share or use your files for any other purpose
  • File conversion results are immediately available for download

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this privacy policy, please contact us at:

Governing Law

This privacy policy is governed by and construed in accordance with the laws of the jurisdiction in which we operate.